Using your credit or debit card to purchase gifts, groceries, and essential items is easy and convenient. Sometimes it can be a little too easy and you might make purchases on unsafe sites. It is important that your credit and/or debit card stays secure from fraudulent activity. Keep your cards safe in just 3 simple steps:  

1. Download the TCU Cards App

This free mobile app, available for Android and iOS devices, allows control over your card(s) from the palm of your hand. Our TCU Cards app features lock/temporary unlock capabilities for your card(s) when not in use and you can also report lost/stolen cards in the mobile app.  

2. Enroll in Mobile Wallet

This has become one of the most secure ways to make purchases with your debit and/or credit card, either in-store or online. By enrolling in Mobile Wallet, you receive the same benefits you would when you use your physical card, but with additional layers of security. Purchasing with Mobile Wallet also provides you with a contactless and quicker payment option when you shop in stores.

3. Sign Up for Fraud Alert Text Messages

Triangle Credit Union offers an advance fraud alert program via text message^* that will notify you in real time when suspected fraudulent transactions are taking place on your account. Alerts provide quick communication to you when suspected fraudulent activity is occurring without an intrusive phone call from an unrecognized number.  

Interested in enrolling in the above programs or have questions? Please email us at memberservices@trianglecu.org or access Live Chat within Online and Mobile Banking

*Text messaging is available if the phone number on file is a cell number, otherwise the alert will be processed as a phone call.