Buying a new home is a big step so it’s fairly important you’re making this journey with a reputable, credible financial institution. Triangle Credit Union was voted Best Mortgage Lender of 2024 by New Hampshire Union Leader Readers because our local experts make the homebuying process a pleasant and enjoyable experience.

Here are some reasons why you should consider financing your mortgage with your local credit union: 

1. Personal Service – You can meet your Mortgage Originator in person to apply or ask questions. You are not just a number. Mortgage Originators guide you through your first mortgage purchase or refinance and are very responsive and focused on the member experience. 
2.  Local Expertise – Our local experts work with other local experts, such as realtors and appraisers. It’s their business to know the market and use their years of experience to benefit you. 
3. Mortgage Servicing – Your loan is serviced locally so if you have concerns with your mortgage you can stop by any of our branches for assistance or make your payments. Every loan, whether small or large, receives the same attention and service.  

The Triangle Mortgage Team strives to meet the top five expectations from ALL borrowers which are: 

Speed –   Borrowers want the process to be fast and don’t really care about the process itself.

Clarity & Communication – Borrowers want to be informed from start to finish; they don’t want to have to call and believe it’s the financial institutions job to inform them throughout the mortgage process. 

Personalization – Borrowers want the human touch. Eighty-five percent of today’s borrowers want and expect the human touch throughout the mortgage process. Buying a home is a big deal. Financing a home is frightening. Borrowers want reassurance they are doing the right thing and doing it the right way.  

Convenience – Borrowers believe lenders should be able to obtain every possible piece of information about them and the house they are purchasing without having to invest too much time themselves. 

Safety – It’s important for borrowers to know their lender is concerned about their privacy and personal information as much as they are. 

We recently asked one of our local mortgage originators for some insight on why it’s important to borrow local and here’s what she said: 

“Going into a local branch and having the option of working with someone face to face, gives a lot of members peace of mind. All too often, we get members that refinance here because they are “sick of dealing with” the larger companies. They don’t know where they are calling and sometimes can’t get anyone on the phone or to give them the answers they need after the loan closes. Usually, local lenders have lower closing costs because we are local and service our own loans. We do not sell our servicing, and this is a HUGE selling point for our members. They want to know that if they have questions on their loan, they can reach someone at the same place they original took the loan out at, and there are lower PMI costs for credit unions. Our pricing is a lot less than the larger companies out there because we get a discount for being a credit union.” 

If you’re a new homebuyer or thinking about homeownership, visit Triangle’s dedicated Mortgage web portal for the information you need– whether you’re ready to apply for pre-approval, search our lending programs and rates, or connect with our team. If you’re ready to step into homeownership, our Mortgage team is here to help you with your journey. 

Check out our First Time Homebuyer Workshop