A. Scott MacKnight, CEO/President
During Triangle Credit Union’s 85th Annual Meeting, which was held earlier this month, I shared a message of perseverance and resilience that best describes how we navigated an erratic economy. Many of you may not have had the opportunity to attend the meeting, so I want to take this opportunity to highlight a portion of that message with you:
We have weathered many financial storms over the years, and 2023 proved challenging for the financial industry. This caused many institutions, including Triangle Credit Union, to focus on financial stability, sustainability, and soundness. Looking to 2024, we anticipate a stronger, more consistent economy with reduced inflation, which is good news.
Whether we have a challenging or prosperous year, Triangle leans on our core values and strategic anchors to guide us in servicing our members and community. As a team, we have embraced these values and anchors, which have defined our corporate culture to increase transparency, communication, employee participation, member focus, and financial awareness.
In 2024, we will continue to develop our culture and dedicate resources to employee development at all levels of the organization. Our focus will be on enhancing our comprehensive financial products and services and offering our members personalized financial solutions and education.
We will expand our digital banking and technology with Interactive Teller Machines (ITMs) at our drive-ups in Derry and Candia Road, Manchester branches and enhance our infrastructure to support initiatives in cybersecurity, workforce evolution, enterprise risk, network capabilities, disaster recovery, and a new core system.
I concluded my message with excitement and anticipation for a strong 2024, which we have already started with renewed lending and other initiatives that are underway to position TCU for growth and future success.
The full issue of the Spring Money Talk Newsletter is available here.
