A. Scott MacKnight, CEO/President 

The first few months of 2023 have proven to be challenging for the financial industry. The closure of SVB and First Republic Bank created concern about reverberation within the banking world. These closures, coupled with rising rates and high inflation, have many people wondering about the financial stability and security of their own financial institution. 

Be assured the Credit Union is in very good shape financially. We anticipated many of the economic challenges that have resulted in this financial turbulence and adjusted our portfolio and strategy accordingly. The measures we have taken mean our members can rest easy knowing that it’s business as usual for Triangle and those in the community we serve. * 

Part of our strategy this year is to focus on efficiencies within the organization to streamline services for our members, which includes faster transaction times, lower call waiting times, and more robust online tools. To date, we have implemented several new initiatives including the expansion of our Interactive Teller Machine (ITM) fleet, new digital signing services for several of our lending products, and a new business banking platform which will be available in the coming months. So, while I say it’s business as usual, it’s really more than that. We continue to make loans, process deposits, and strive to implement improvements that enhance our best-in-class service to our members.  

As always, on behalf of the Triangle team, thank you for choosing us for your financial needs. 

*For more information on how the economy impacts you, listen to the Making Money Personal Podcast, Episode 56: How Rising Inflation Affects Your Money. 

The Money Talk 2023 Summer Edition is now available!